Capture and recycle missed or unanswered calls, reduce cost per lead and improve overall sales team performance by up to 30%
Yet on average, between 20% and 25% of all inbound calls are missed. This translates to millions in lost revenue every year.
A car dealership misses 22% of its inbound calls every month. This means that of the 750 calls they received last month, 165 weren’t answered. Of those, 59 people were calling to enquire about buying a new car. The average price of a new car is R380 000…
You can see how this very quickly becomes an extremely expensive problem.
Fact: According to our data only 12% of missed callers call the business back. In a competitive market where the consumer has choice, a missed caller generally means lost revenue.
Missed Call Saver is the solution
Begin measuring at whatever awareness level you want - media, tracking number, customer intent etc.
Set a timer so the missed call alert only goes out to your team after you’ve given your caller time to call back.
Push the caller’s details to everyone in the applicable ring group. All the first available agent has to do is push one button to immediately return the call.
Even if only one or two of those calls convert every month, you’ll see tangible ROI in a short space of time.