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Call Manager

Automatically capture and digitise your entire sales call process for granular clarity and complete pipeline visibility

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Key Benefits
Around 95% of all inbound sales agents are still expected to manually enter details of their calls into a CRM system

There are two main problems with this:

Calls that don’t result in further action being taken are seldom, if ever, entered into the company’s CRM system.

Details of the calls that are entered are often incomplete because agents frequently don’t know important information such as where the caller found your number.

This not only affects your marketing department, which has little or no visibility into how well campaigns have performed, but also your sales department, which is left blind when it comes to knowing how many calls have gone unanswered or unconverted.

If you have a business that receives inbound sales enquiries, it’s time to automate and digitise your sales call process - no agent involvement is needed

And if you’re integrated with our API, it can simply drop seamlessly into your CRM system.

IVR Menu

Automatically greet callers and offer options so they’re routed correctly, answer FAQs, and address basic customer service issues. Messages and options are completely customisable to your preferences.

Ring Groups

Ensure callers’ needs are addressed as quickly as possible by routing calls to multiple agents simultaneously.

Customer Intent

Based on the initial menu option your prospective customer selects, you instantly know what their main reason is for calling. This is automatically captured on the system as metadata.

IVR Menu

Automatically greet callers and offer options so they’re routed correctly, answer FAQs, and address basic customer service issues. Messages and options are completely customisable to your preferences.

Ring Groups

Ensure callers’ needs are addressed as quickly as possible by routing calls to multiple agents simultaneously.

Customer Intent

Based on the initial menu option your prospective customer selects, you instantly know what their main reason is for calling. This is automatically captured on the system as metadata.

Agents’ Performance

Get complete visibility into which agents answer the most calls, and whether those calls resulted in further action being taken.

Post Call Agent Survey

Determine if the call resulted in a proposal, a meeting being booked, or any other outcome you want to measure. All survey questions are completely customisable.

Agents’ Performance

Get complete visibility into which agents answer the most calls, and whether those calls resulted in further action being taken.

Post Call Agent Survey

Determine if the call resulted in a proposal, a meeting being booked, or any other outcome you want to measure. All survey questions are completely customisable.

This is why we do what we do…

Logimeter has made an immense difference to our business. Prior to implementing Logimeter all incoming calls were lost and a third of our leads disappeared.It’s two months since we implemented Logimeter and everything is now tracked and our sales have increased by 20%.Our Sales team is also happy because they get personal feedback on what they are doing right and wrong and this helps them to improve.
- Lurika Schubert -
- Lurika Schubert -Owner, Atterbury Motors
Since we started using Logimeter, we now achieve on average 25% above targets and find that we can convert an enquiry to finance application very successfully. Out of every 3 applications, we capture one sale. We were able to add R7 000 000 – R8 000 000 turnover on monthly sales revenue whilst retaining our margins.
-Andre Kuhn-
-Andre Kuhn-Dealer Principal - Hyundai Belville
Logimeter solved our poor customer service. We have moved from a 4% closing ratio to 7% and this is a continuous work in progress.
-Ridhwaan Jeewa-
-Ridhwaan Jeewa-Dealer Principal Multi Franchise Menlyn
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